SV8000 Series Communication Servers

The UNIVERGE® SV8000 Series Communication Servers from NEC creates new ways of generating revenue and increasing customer responsiveness while simultaneously improving efficiency and reducing costs. The SV8000 Series provides a solid foundation for building NEC’s UNIVERGE360 approach.

This series is designed to deliver next-generation, open standards-based solutions that provide businesses the capability of offering advanced applications and the flexibility for growth.

With the SV8000 series, all types of communication methods – pure IP, video, wired or wireless – are supported.

Whether your business is small or medium-sized, NEC’s UNIVERGE SV8100 Communications Server provides the flexibility to meet all of your communication needs. This powerful, feature-rich solution is completely scalable and can be expanded for future growth.

The UNIVERGE SV8300 Communications Server is a robust, feature-rich solution that can be expanded to meet a medium-sized business’s communications needs for both today and tomorrow.

A Next-Generation Server for Pure IP or Converged Hybrid Networks NEC’s UNIVERGE SV8500 Communications Server is the optimal product for a pure IP or converged hybrid network.

More on SV8000 Series terminal

The Elite IPK II delivers high-powered features to small businesses, growing businesses and medium sized businesses. Smaller companies get big company features with the Elite IPK II, and growing business simply grow their existing investment. Regardless of whether a business has 8 or 200 employees the IPK II consistently delivers a great system for the small and midsize business (SMB) marketplace.

The Electra Elite® IPK II is a versatile communication platform, supporting both traditional voice and Voice over Internet Protocol (VoIP) on a single processor. It offers the deployment of traditional circuit switched technology, VoIP, or any combination, all from one system. End users have the freedom to adopt VoIP when and where it’s needed, so today’s technology investment is protected tomorrow.

The Electra Elite IPK II expands to supports larger and growing businesses. Just one IPK II platform meets numerous line sizes and protects the customer’s original investment. The Elite IPK II CPU is configured for 64 ports; but, growth up to 456 ports is simple with the addition of a single Port Key Upgrade (PKU) chip.

Simple Setup, Installation and Maintenance

PC Pro and Web Pro allow for online HTML-based programming access either onsite (PC Pro) or over the Internet (Web Pro). Using Web browser software and easy-to-follow wizards, programming time is reduced, error-free and simplified. The intuitive programming interface has a familiar Windows® look allowing users to quickly learn how to administer their site.

Advantages of Application Integration

By building features into the system, cost-effective, scalable and seamless integration is achieved.

InMail – A digitally linked in-switch voice mail system that resides in the system’s CPU. The 4-port InMail system provides sophisticated features including Return Call with Caller ID and Answering Machine Emulation for call screening and conversation recording. The IPK II also supports larger port capacity voice mail systems and unified messaging requirements with field proven flash disk application processor solutions.

InACD (Automatic Call Distribution) – Permits even distribution of calls among employees and provides initial and repetitive announcements that encourage callers to remain online. Preventing callers from hanging-up reduces lost calls and maximizes employee staffing. If they choose, callers also have the option to leave a message and receive a callback from an agent. A PC-based Supervisor With Reports feature can be used for agent scheduling, business analysis and improved scheduling efficiency.

Hotel/Motel Service Package – The IPK II can meet the unique needs of the hospitality industry. Designed exclusively to meet the requirements of the hotel/motel market, this feature set includes wake up calls, room status and message waiting. The hotel/motel features complement the standard business package to delver a total market solution.

Networking Capabilities

Share resources for multiple or remote locations and spend less to equip your business. Shared resources also enjoy feature transparency between other NEC telephony devices, such as other Electra Elite systems – the Electra Elite 48, 192, IPK and IPK II – or the NEAX® platforms. IPK II systems networked to other IPK and IPK II systems support node-to-node and peer-to-peer connectivity.

Productivity Tools

The IPK II supports many types of phones: cost-effective, traditional wired phones, cordless, wireless, SoftPhones and video SoftPhones offer mobility and convenience, and reduce the time needed to return messages. A powerful PC Attendant provides your attendant or departmental answering position with immediate desktop access to call processing features. For employees who do not have attendant type answering responsibility, but who are power users, the Elite PC Assistant is the ideal solution. The desktop graphical application resides on a server and does not require adaptors on telephones. The application shares a central database and provides screen pops by integrating with many of the popular personal information management (PIM) applications, including Outlook, Act and Goldmine.

The NEAX® 2000 IPS is a full-featured IP-based communications system. It provides pure voice-over-IP (VoIP) peer-to-peer connections across corporate local and wide area networks (LAN/WAN) and also supports time division switching (TDM).

The NEAX 2000 IPS provides a rich set of both Key and PBX features and is positioned to provide a comprehensive cost effective solution for the small to medium sized business, hotel property or the enterprise network environment. The NEAX 2000 IPS provides utmost investment protection by allowing the user to take full advantage of both today's and tomorrow's technological advancements.

EliteMail CTI LX - Linux-based Integrated Messaging system specifically designed for the IPK Series. Supports automated attendant, voice messaging, desktop messaging, fax messaging, hospitality integration, text-to-speech and call management applications.

InMail -Voice mail application designed specifically for the Electra Elite IPK II. InMail’s unique digital integration is the result of the voice processing system being part of the communication system. InMail supports either 2 or 4 voice mail ports and 8 hours of storagel

NeaxMail AD-64 - Powerful Windows® 2003-based voice/unified messaging system featuring desktop messaging and call management applications. Access all your communications from the PC or telephone -- at an affordable price

NeaxMail AD-120 - Windows® 2003/Exchange-based, voice/unified messaging product for medium-to-enterprise business, provides access to voice, fax and e-mail messages from a PC, telephone or the Internet -- whichever is most convenient.

NeaxMail IM-16LX - Linux-based, Integrated Messaging system specifically designed for the NEAX 2000 IPS. Provides all features found in the previous NEAXMail IM-16 product including automated attendant, voice messaging, desktop messaging and call management applications in a smaller, compact internal PBX card set.

Elite ACD Plus - Implement the productivity enhancing capabilities of Automatic Call Distribution (ACD) Plus in your call center. The EliteStat ACD/MIS and Elite ACD Plus helps you track vital information about your call center, allowing you to make more informed management decisions.

With its impressive line-up of features, versatile reporting functions and easy-to-use interface, the Elite ACD Plus for the Electra Elite® IPK can turn your call center into a service driven, productive and profitable operation.