IPOffice Internet Protocol Communication PBX

Advanced voice communication features for IPoffice, including messaging and call center applications.

PC based phone manager consoles.

IP401 - Ideal for the start up or SOHO operation that demands an all in one solution for both voice and data.  Ideal for 2 - 8 users.

IP Office Small Edition - This replaces the IP 401 range and can come complete with a Voice Compression Module (VCM) enabling cost effective deployment of Voice Over IP Telephony, ideal for multiple sites.

IP403 - The growing business needs this system, scalability for up to 100 users with a mixture of PSTN, ISDN2e and ISDN30e lines, mix that with powerful PC based software and remote site additions gives you the tools to communicate.

IP406 - Established Medium sized businesses that want to use CTI and IP telephony to the full. Bigger brother of the IP Office 403 with up to 180 users and twice as many lines.

IP412 - Need a phone system that gives you room to grow and expand, then the IP Office 412 is the choice for you.  It will allow you to grow to 360 physical extensions (using DT, DS or analogue phones) and then you can expand further with IP Phones.

Software and supporting products to enable you to integrate.

Avaya IP Office Telephones

Avaya IP Office supports digital endpoints including the 4406, 4412 and 4424 phones, and the new 5402, 5410 and 5420 phones. Add a Voice Compression Module and you can use the Avaya 4602, 4610, 4620 IP Phones as well as the new feature-rich 5602, 5610 and 5620 IP Phones. IP Soft Phones can be enabled through PhoneManager Pro. This flexible approach enables Avaya IP Office to adapt to your changing requirements, future-proofing your investment.

Avaya IP Office Messaging & Call Handling

Avaya IP Office offers powerful applications such as VoiceMail Pro which features queuing, call recording, integrated messaging and automated attendant. PhoneManager Pro is a personal productivity tool enabling call and voice mail control, simple point and click dialing and more from your desktop PC.

Avaya IP Office Contact Center Solutions

Compact Business Center (CBC) and Compact Contact Center (CCC) Solutions target small and informal call centers from 5 to 75 agents. These applications, used in conjunction with Voice Mail Pro, deliver enhanced call center functionality to small and medium-sized business customers traditionally reserved for larger enterprises. CBC is an entry-level solution providing valuable information and statistics on the IP Office platform and agent groups. CCC enhances the real time information available, graphically displaying details on all aspects of your call center. Also included are a wide variety of historical reports. These tools ensure the productivity of your people is optimized and the expectations of your customers are being met.

The Avaya IP Office offers easy to use solutions that are in line with the stringent quality standards set by Avaya Labs. Its reliability has been proven to small business customers throughout the world.